Effective Date: 13/03/2025
Last Updated: 13/03/2025
Welcome to Erpieons! These Terms and Conditions ("Terms") govern your use of Erpieons, a product of Softieons. By accessing or using Erpieons, you agree to comply with these Terms. If you do not agree, please refrain from using our services.
1. Definitions
"Erpieons" refers to the ERP software developed and owned by Softieons.
"User" refers to individuals or businesses using Erpieons.
"Services" refers to the ERP platform, tools, and features offered by Erpieons.
"Softieons" refers to the legal entity that owns and operates Erpieons.
2. Eligibility & Account Registration
- You must be 18 years or older to use Erpieons.
- You agree to provide accurate and complete registration details.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must immediately notify us at support@erpieons.com if you suspect unauthorized access.
3. Services & Usage Policy
Erpieons provides business management solutions, including accounting, HR, inventory, and sales management.
3.1 License & Restrictions
- We grant you a non-transferable, non-exclusive license to use Erpieons.
- You cannot resell, distribute, modify, or reverse-engineer Erpieons.
- Unauthorized access, data scraping, or hacking attempts will result in account termination.
3.2 Acceptable Use
- Use Erpieons for lawful business purposes only.
- Do not upload, share, or distribute illegal, harmful, or offensive content.
- Do not interfere with the security, integrity, or performance of Erpieons.
Failure to comply may result in account suspension or termination.
4. Payments & Subscription
- Erpieons operates on a subscription model.
- Payments must be made as per the chosen plan, and failure to pay may result in service suspension.
- All pricing details are available on our website.
4.1 Refund Policy
- We offer a full refund only if requested within 24 hours of purchase.
- Refunds must be requested via support@erpieons.com with valid proof of transaction.
- No refunds are processed beyond the 24-hour window.
5. Data Privacy & Security
- Your data is stored securely and protected by industry-standard security measures.
- We do not sell or share your business data with unauthorized third parties.
- Refer to our Privacy Policy for more details on data collection and usage.
6. Intellectual Property Rights
- Erpieons and all related logos, trademarks, and software are the property of Softieons.
- Users are not granted ownership of any software, branding, or intellectual property.
- Unauthorized use or reproduction of Erpieons’ content is strictly prohibited.
7. Limitation of Liability
- Erpieons is provided on an "as-is" and "as-available" basis.
- We do not guarantee uninterrupted service or freedom from technical issues.
- Softieons shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of Erpieons.
- Your use of Erpieons is at your sole risk.
8. Termination & Suspension
- We reserve the right to suspend or terminate your account if you:
Violate these Terms.
Use Erpieons for fraudulent or illegal activities.
Engage in abusive or harmful behavior towards our services or staff.
- If terminated, you will lose access to your account and data.
9. Third-Party Services & Integrations
- Erpieons may integrate with third-party services (e.g., payment gateways, APIs).
- We are not responsible for any issues arising from third-party services.
- Users should review and agree to the terms of third-party providers separately.
10. Modifications to Terms & Services
- Softieons reserves the right to modify these Terms at any time.
- Changes will be notified via email or in-app notifications.
- Continued use of Erpieons after modifications constitutes acceptance of the updated Terms.
11. Governing Law & Dispute Resolution
- These Terms shall be governed by the laws of India.
- Any disputes shall be resolved through arbitration or legal proceedings in [Jurisdiction].